Industry
Assisted Living Communities
AL communities and RCFE/board-and-care operators managing direct-care staffing and resident services.
Move-in coordination, family communication, ancillary scheduling, and compliance tracking for assisted living and memory care communities.
Services we staff into Assisted Living
Caregiver Recruiting
Sources, screens, and books interviews for caregivers, CNAs, and HHAs so your recruiters stop drowning in applicant volume.
Credentialing
Owns the caregiver credentialing pipeline: license verification, TB/PPD, background checks, and in-services. Nothing lapses, nothing blocks a start date.
Scheduling & Coverage
Builds the weekly schedule, fills callouts, and coordinates with field caregivers and clients to keep shifts covered.
Compliance & Documentation
Tracks renewals, chart documentation, and survey/audit readiness against state licensure and payer rules.
Intake & Inquiry
Handles inbound family inquiries with empathy and structured qualification, then routes hot leads to your care coordinator.
Billing & Authorizations
Runs claims, authorizations, denials, and AR follow-up across Medicaid waiver, Medicare (HH/hospice), VA, LTC insurance, and private pay.
HR & Onboarding
Drives new-hire paperwork, policy distribution, I-9/E-Verify, and personnel-file completeness so caregivers reach billable status faster.
Care Coordination
Keeps care plans updated, supplies ordered, and families informed. The non-clinical glue between the office and the field.
Staff your Assisted Living back office.
Book a 20-minute consultation -- we will map the seats to staff first based on your size and stack.
Get a free consultation