Services
Every role your home-care back office needs.
Each VA seat is purpose-built for home-care operators -- trained on the workflows, the tools, and the language your team already uses.
Caregiver Recruiting VA
Sources, screens, and books interviews for caregivers, CNAs, and HHAs so your recruiters stop drowning in applicant volume.
Credentialing VA
Owns the caregiver credentialing pipeline: license verification, TB/PPD, background checks, and in-services. Nothing lapses, nothing blocks a start date.
Scheduling & Coverage VA
Builds the weekly schedule, fills callouts, and coordinates with field caregivers and clients to keep shifts covered.
Compliance & Documentation VA
Tracks renewals, chart documentation, and survey/audit readiness against state licensure and payer rules.
Intake & Inquiry VA
Handles inbound family inquiries with empathy and structured qualification, then routes hot leads to your care coordinator.
Billing & Authorizations VA
Runs claims, authorizations, denials, and AR follow-up across Medicaid waiver, Medicare (HH/hospice), VA, LTC insurance, and private pay.
HR & Onboarding VA
Drives new-hire paperwork, policy distribution, I-9/E-Verify, and personnel-file completeness so caregivers reach billable status faster.
Care Coordination VA
Keeps care plans updated, supplies ordered, and families informed. The non-clinical glue between the office and the field.
Referral Source Marketing VA
Researches and outreaches to hospitals, SNFs, discharge planners, case managers, and senior-living partners to grow your referral pipeline.