Service
Compliance & Documentation VA
Tracks renewals, chart documentation, and survey/audit readiness against state licensure and payer rules.
State survey prep, care-plan compliance, supervisory visit tracking, incident-report follow-through. Audit-ready records, every quarter.
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Caregiver Recruiting
Sources, screens, and books interviews for caregivers, CNAs, and HHAs so your recruiters stop drowning in applicant volume.
Credentialing
Owns the caregiver credentialing pipeline: license verification, TB/PPD, background checks, and in-services. Nothing lapses, nothing blocks a start date.
Scheduling & Coverage
Builds the weekly schedule, fills callouts, and coordinates with field caregivers and clients to keep shifts covered.
Intake & Inquiry
Handles inbound family inquiries with empathy and structured qualification, then routes hot leads to your care coordinator.