Service
Intake & Inquiry VA
Handles inbound family inquiries with empathy and structured qualification, then routes hot leads to your care coordinator.
Inbound calls and web leads handled by trained intake VAs: empathy first, then assessment, then booking. Warm handoff to your care team only when the lead is qualified.
Ready to staff a Intake & Inquiry VA?
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Caregiver Recruiting
Sources, screens, and books interviews for caregivers, CNAs, and HHAs so your recruiters stop drowning in applicant volume.
Credentialing
Owns the caregiver credentialing pipeline: license verification, TB/PPD, background checks, and in-services. Nothing lapses, nothing blocks a start date.
Scheduling & Coverage
Builds the weekly schedule, fills callouts, and coordinates with field caregivers and clients to keep shifts covered.
Compliance & Documentation
Tracks renewals, chart documentation, and survey/audit readiness against state licensure and payer rules.